Privacy Policy
Introduction
Welcome to the Privacy Policy of Thee Elander Deluxe Hotel (“we,” “us,” or “our”). We are located at 10 Park Rd, Suburbs, Bulawayo, Zimbabwe and operate the website elander.co.zw. This Policy outlines how we collect, use, store, and safeguard your personal data in alignment with applicable Zimbabwean laws.
Contact Information
If you have any questions or concerns about this Policy or your personal data, please contact us at:
Email: [email protected]
Phone: +263774348723
Personal Data Collection
We collect personal information you voluntarily provide when you inquire, request a quote, or communicate with us through our website or phone. Such data may include your name, contact details, and any relevant preferences or notes you share. While we do not facilitate direct room bookings on our site, we use this data to respond to your inquiries and provide you with requested information about our hotel services.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal and business requirements. While some information may be stored indefinitely for record-keeping and customer relationship purposes, be assured that it is securely maintained and only accessed by authorized personnel.
Cookies and Future Use
Currently, we do not employ cookies or similar tracking technologies on elander.co.zw. However, we may adopt such tools in the future, particularly if we run ads or expand our online services. In such cases, we will update this Policy to specify any data collection methods and how you can manage them, in alignment with Zimbabwean data protection standards.
Legal Basis and Compliance
We strive to handle personal data in compliance with relevant Zimbabwean legislation. By providing us with your personal information, you consent to our processing of that data within the scope of this Policy. Any disputes arising out of your use of our website or data practices shall be governed by Zimbabwean law.
Sharing of Information
We do not sell or rent personal information to third parties. We may share data with trusted service providers or government entities only when legally mandated or necessary to protect the rights, property, or safety of our operations and stakeholders. Such providers adhere to stringent confidentiality requirements consistent with our own.
Security Measures
Your personal data is safeguarded through physical, administrative, and technological measures, helping to protect it from unauthorized access or misuse. Nonetheless, no method of storage or electronic transmission can be completely guaranteed secure, and we disclaim liability for uncontrollable risks associated with data breaches.
Your Rights
You have the right to access, correct, or request deletion of your personal data as permitted by Zimbabwean law. To do so, please contact us using the details above. We will respond to legitimate requests in a timely manner and within our legal obligations.
Changes to This Policy
We may modify this Privacy Policy to reflect changes in our practices or Zimbabwean legal requirements. Any updates will be posted on our website, and continued use of our services after such changes indicates acceptance of the revised Policy.